Online Bidding Guide


1. Apply to bid

At any point leading up to the Auction you can:

• Select the lot(s) you intend to bid on

• Enter your bidder and (if different) buyer details

• Enter your Solicitor details

From 6 days prior to Auction you can complete the remainder of your Registration:

• Review and accept the Terms and Conditions

• Pay your Bidder Security Authorisation

• Upload Identification documents for the Bidder and (if different) the Buyer. Details of the required documents can be found here.

Registration Deadline

We will make every effort to assist you in registering to bid before the auction.

You are strongly advised to register no later than 24 hours before the auction.

We accept no responsibility for failure to administer late registrations.

A bidder security payment authorisation is required for each Lot. The amount required is a follows:-

Commercial - £10,000 per lot and inclusive of buyer's fee

Residential- per lot and inclusive of buyer's fee:

Guide Price: £1 - £49,999 - Bidder Security payable = £2,000 per lot

Guide Price: £50,000 - £149,999 - Bidder Security payable = £5,000 per lot

Guide Price: £150,000 and above - Bidder Security payable = £10,000 per lot

2. Sign up to Bidding Platform

Upon successful registration you will receive an email from Allsop containing final joining instructions. Once you have received your Allsop Approval to bid you will need to register on our online bidding platform to create a new account. We will send you details of how to do this in our confirmation email.

Once this additional account has been approved you will be able to bid when bidding opens on the day. Please note that each auction sale has its own unique approval process. You will therefore need to sign up to the bidding platform for each and every auction.

We strongly advise completing all of the above steps no later than one working day before the auction. Allsop accept no responsibility for failure to administer late applications, i.e. those received within one working day of the auction.

3. Bid on auction day

Go to the page for the lot you wish to bid on. A pink pop up window will appear. You can now log in using your online bidding platform account details (not your Allsop website login).

Please note this window will only appear on the day of the auction.

Once logged in the window shows the current bid and a countdown timer indicates how long is remaining on the bidding for that particular lot.

You may either set a maximum bid or place an instant bid.


Bidding FAQs

Before the auction

At what point can I register?

You can register as soon as the catalogue has been published for each auction. Then at any point you can select the lots you intend to bid on, enter bidder, buyer and solicitor details.

6 Days prior to auction you can complete the registration and provide bidder security payment and ID verification.

I want to bid on more than one lot – is that possible?

Yes, multiple lots may be added to an application.

How can I pay the bidder security?

We are now able to take payment authorisations via a bank debit card using Barclays online. If you use this option we no longer need you to send the bidder security amounts to us using a bank transfer,

I am bidding on multiple lots - how many Bidder Securities are payable?

We require a Bidder Security payment for each lot you wish to bid for. E.g. bidding on 2 lots requires 2 bidder securities

What if I cannot pay the bidder security in one payment?

Please register for each lot separately.

What happens if I cannot use the online bidder identity function?

You will need to supply certified copies of the required bidder details, of which can be found in the registration process.

How long does it take to receive the email with the final joining instructions?

You will receive this email within 48 hour of successful completion of your registration to bid.

Do I need to apply to bid before each auction?


During the auction

What time can I start bidding on the auction day?

The auction start time will be clearly displayed on our website.

Do you conduct the auction in lot order?

Yes. Please follow the bidding on the day to view progress.

If I enter my maximum bid can I enter single bids later?


I am bidding on consecutive lots - will I have time?

Yes. The bidding countdown timers automatically extend to ensure sufficient opportunity to bid.

Will there be anyone to speak to on the day?

Yes, we are here to help. Please call:

For Commercial Auctions : +44 (0)20 7543 6780

For Residential Auctions : +44 (0)20 7494 3686

After the auction

How will I know I am the successful bidder?

The bidding pop up window will indicate you are the successful bidder. You will also receive an email notification.

If I am successful what happens next?

If you are the successful bidder we will contact you for the balance of deposit payment. This must be sent promptly after the auction and in any event no later than one working day after the auction, in accordance with the online auctioneer terms and conditions.

If I am unsuccessful how long will it take to return the bidder security amounts?

If you have used the online payment authorisation, we will request Barclaycard to release all "holds" within 2 working days from the Auction date. If for any reason you cannot access your funds after this time please contact your bank directly, as some banks take longer to process the releases than others. The hold release request isn’t guaranteed, but UK banks will automatically release the hold after 7 days.

We are advised that Metro Bank keep card holds for 28 days so if you are a Metro Bank cardholder you may prefer to pay the bidder security by bank transfer or use a card issued by a different bank.

If the property is not sold how can I make an offer?

Please telephone the relevant Allsop Contact on the lot page